Going Micro-Branching

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Client

Ascend FCU

Overview

To expand its physical presence with a smaller footprint, Ascend has opened its first 1,900 square-foot micro-branch. The small but mighty space combines mounted tablets with a self-guided or staff-assisted in-branch app, paired with virtual teller machines.

Similar Clients

Ascend Flagship in Nashville Ascend Branch in Mt. Juliet Ascend Digital from Branch to Broadcast

Strategy

DEFINE THE TARGET

  • Discovery

  • Experience Mapping

 

DID YOU KNOW?
The process of Experience Mapping ensures that any physical space, large or small, has the right experience. Read more about Customer Journey Experience Mapping

Design

TRANSLATE KIT OF PARTS

  • Concept Design

  • Schematic Design

  • Architectural & Interior Design*

  • Interactive App Design & Development

  • Digital Technology Planning & Design

 

DID YOU KNOW?
In-Branch apps are becoming increasingly adopted in the retail environment, and can be especially effective when utilized as sales tools. Read more about how Digital Tools can Enable the Universal Banker.

 

*Partnering with our parent company, NewGround International.

Implementation

  • Project Management

  • Construction Management*

  • Building Implementation*

  • Retail Fabrication/Installation

  • App Design & Development

  • Digital Signage Sourcing & Installation

 

*Partnering with our parent company, NewGround International.